Engagements

Engagements

An engagement is a structured, fixed-fee piece of advisory work — not an open-ended retainer unless you ask for one. This page sets out exactly what you get and when.

The engagement model

How a planning engagement is structured

Cross-border households usually need a plan, not a product. Our engagements are advisory: we analyse your position across two tax systems and deliver written steps you can act on yourself or with your existing accountant and lawyer.

A family seated together at home, representing the cross-border household whose finances an engagement is built around.
The household at the centre of an engagement. Photo: IPPA photographer, Wikimedia Commons (CC BY 4.0).

Scope — confirmed in writing first

After your briefing, we send a scoping reply that names the countries and topics covered, the documents we need, the fee, and the delivery date. No work starts until you confirm that scope.

Fee — fixed, quoted up front

Every engagement is a fixed fee quoted in THB before work begins. There is no hourly billing and no surprise invoice. If the scope changes mid-engagement, we re-quote before continuing.

Delivery — a written plan

You receive a written plan covering the items on your cross-border checklist, with each action prioritised, the rule it relies on cited, and the order to take it. A short call walks you through the plan after delivery.

Review — tied to deadlines, not a subscription

We set review points aligned to tax-year deadlines and foreseeable life changes (a move, a retirement, an inheritance). Further reviews are separate, fixed-fee pieces of work — you are never auto-renewed.

What an engagement does not include

  • We do not sell investment products or take custody of your money.
  • We do not file your tax return; we hand your accountant a clear brief to file from.
  • We do not provide legal advice; we coordinate with your lawyer where a legal step is needed.

Start with a briefing   Read the refund policy